If you’re looking for a new online bingo site to send shivers of excitement down your spine then you might be thinking of joining Frozen Bingo!
But will this brand (and its cute mascot, Sticks the Snowman) truly help you break the ice as a new member or will you feel abandoned in the frozen tundra?
Read our Frozen Bingo review and find out!
About Frozen Bingo
The 888 Group owns Frozen Bingo. They operate via a Great Britain Gambling Commission license.
The company is well-known among bingo players worldwide; more than 25 million of whom consider themselves loyal customers.
Frozen Bingo was launched in 2015, making them an older venture of 888 Group. That said, the website is nicely designed, with the obvious icy blue and white theme!
If you’re feeling overwhelmed, you can contact Frozen Bingo via:
- Live Chat
- UK Phone – 0808 238 7546
- Support Email – firstname.lastname@example.org
What Bingo Games Does Frozen Bingo Offer?
- Frozen Bingo offers a standard range of 90 ball, 75 ball, 52 ball, and 5L bingo game spread across 7 lobbies.
- There are a variety of games running frequently, daily, weekly, and monthly.
- The ticket prices range from 1p to 10p each for the regular games, which attract between 10 and 150+ players at a time, with prize pools of £500+.
- For games with a dedicated or progressive jackpot, which reach £1,000, the tickets cost anywhere up to 50p each.
- These games naturally attract higher player activity, as they run less frequently. It’s not uncommon to see as many as 1,500+ players joining one of these games!
- Frozen Bingo also has a few free bingo games, though a deposit is required to access them.
There are 2 special games worth highlighting:
Mystery Jackpot is a popular bingo game on 888 Group sites and dozens of others.
As the name implies, the jackpot remains a mystery until just before the room opens. Based on what other 888 Group sites revealed, the jackpot is anywhere between £10 and £500, and is randomly selected 10 seconds before the game starts!
Frozen Bingo only offers a 75 ball version.
Bingo Academy is a free 90 ball game running regularly.
As the name implies, Bingo Academy is aimed at new Frozen Bingo players who are still learning how to play.
Frozen Bingo doesn’t say how much you can win, but the prize is real cash!
Playing at Frozen Bingo
The member’s area at Frozen Bingo shares a similar design with the main site, and is as responsive. This is equally true for computer and mobile browsers – which works in Frozen Bingo’s favor, as there are no dedicated mobile apps!
Frozen Bingo uses the Dragonfish software.
You’ll also want to join the basic loyalty rewards program, 888 Group’s Diamond Club:
As you deposit and wager real cash, you earn loyalty points. The more points you collect, the faster you advance through the 5 loyalty tiers, unlocking new rewards as you progress!
Rewards include free spins, speed spins, deposit bonuses, bonus cash, real cash, and merchandise!
And as always, you need to provide ID when creating your Frozen Bingo account.
Frozen Bingo Reviews
Being a relatively old bingo site, Frozen Bingo surprisingly only had 4 user reviews. Unfortunately, the brand doesn’t do very well, with an overall user rating of 1.25/5 stars.
Complaints follow the usual trend.
Some players mention unhelpful chat hosts, with low chat activity and poor chat games. Many complain of technical issues (at least one reviewer couldn’t even complete a deposit) and not receiving the promised bonuses either:
Although there’s a nice selection of games to play, the site feels a bit outdated and there’s not a lot of player activity so you might want to take a look at our list of the best online bingo sites here before you consider joining.
And don’t forget to leave your frozen bingo review below if you’ve played there!